Technical

Windows Server 2008/2008 R2 is Nearing the End of Its Days

By Eric Madden on Mar 3, 2019 in Technical | 0 comments

The popular server operating system will soon be phased out, meaning it’s time for businesses still running the operating system to start planning for the future.

Prepare Yourself for These New Cybersecurity Threats in 2019

By Eric Madden on Jan 17, 2019 in Security, Technical | 0 comments

Businesses will grapple with a shifting cybersecurity landscape in 2019. While major threats like ransomware, phishing, viruses and worms will continue to menace unprepared businesses, there are several new and emerging threats — powered by cutting-edge technologies — that threaten to strike in entirely new ways. Awareness and preparation are instrumental to good cybersecurity, and we hope that this blog post can help businesses in Ohio better protect themselves in the new year.

Why Businesses Are Adopting Voice over Internet Telephony (VoIP) for More Features and Greater Productivity in 2019

By Eric Madden on Dec 19, 2018 in Technical | 0 comments

Some businesses are still holding onto their traditional phone systems, but it’s quickly being supplanted by a superior technology that can do far more than a mere telephone.

Windows 7 is Nearing the End of its Life, and It’s Time to Say Goodbye

By Eric Madden on Aug 2, 2018 in Financial, Healthcare, Professional Services, Technical | 0 comments

The days of Microsoft Windows 7 are numbered. Microsoft ended mainstream support for Windows 7 in January of 2015, putting the very popular operating system into what’s known as the “extended support” phase. During the extended support phase, Microsoft releases security patches and bug fixes but doesn’t add any new features or functionality to the Windows 7 operating system. Once this extended support phase ends on January 14th, 2020, Windows 7 will officially be unsupported by Microsoft.

Issue Activating Microsoft Office 2016

By Eric Madden on Jul 11, 2018 in Technical | 0 comments

We recently ran across an issue in which a user was continuously being prompted to activate Microsoft Office 2016. We determined the issue to be related to the presence of multiple keys. Since Office 2013, Microsoft has included a helpful VBscript called Office Software Protection Platform (ospp.vbs). You can lean more about the tool and all of it’s options here. Below are the steps we took to resolve this user’s issue.

Artificial Intelligence: Delivering Real Benefit to SMBs

By Eric Madden on Jun 7, 2018 in Artificial Intelligence, Commercial Construction, Commercial Real Estate, Healthcare | 0 comments

The trend toward greater use of artificial intelligence (AI) helpers in customer-facing roles is no small fad. AI technology is poised to make sweeping changes in how both large organizations and SMBs run their operations.