Technical

Posts discussing a variety of technical topics such as security, infrastructure, applications, servers, VoIP, assessments, data backup and recovery, server migrations, cloud, etc.

How to Use AI to Help (Not Replace) Your Staff

How to Use AI to Help (Not Replace) Your Staff

By on May 23, 2024 in Artificial Intelligence, IT Consulting | 0 comments

AI seems to have taken the world by storm. The business and technology media are brimming with optimism, often showering praise on the long list of similar tools that have emerged in the last year. While t here’s no AI can help, we also feel strongly that AI should help your team thrive, not replace human ingenuity and creativity. Here are some ways to leverage these tools so your team gets more done.

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How AI Helps Small and Midsize Businesses

How AI Helps Small and Midsize Businesses

By on May 23, 2024 in Artificial Intelligence, IT Consulting | 0 comments

Artificial intelligence (AI) is everywhere in the media nowadays, and businesses across Ohio feel pressure to adopt it now or risk falling behind. But what exactly is AI? Is it advanced automation? Is it ChatGPT? Is it that robot from the Will Smith movie that’s going to take our jobs and possibly enslave us all? It’s none of those things! In this article, we examine all the hyper and explore the different types of AI small and midsized businesses can leverage right now.

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What Does an IT Help Desk Do?

What Does an IT Help Desk Do?

By on Oct 14, 2021 in Technical | 0 comments

One of the most visible features of a managed services solution is the IT help desk. Sometimes called an IT services desk, the concept is to provide businesses with a centralized team of people and technologies, whose sole focus is addressing the day-to-day IT support and management challenges that a company encounters as they work.

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What Can an IT Consultant Do for Your Business?

What Can an IT Consultant Do for Your Business?

By on May 14, 2021 in Technical | 0 comments

Businesses hire may IT consultants to help them achieve a variety of technology goals, but oftentimes the core reason is a misalignment between a business’s goals and technology. This misalignment, which has been a topic of concern for decades, can cause a variety of business problems, from low staff morale to cybersecurity vulnerabilities, lost revenue, poor productivity, and others.

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