Technical

Why Businesses Are Adopting Voice over Internet Telephony (VoIP) for More Features and Greater Productivity in 2019

By Eric Madden on Dec 19, 2018 in Technical | 0 comments

Some businesses are still holding onto their traditional phone systems, but it’s quickly being supplanted by a superior technology that can do far more than a mere telephone.

Windows 7 is Nearing the End of its Life, and It’s Time to Say Goodbye

By Eric Madden on Aug 2, 2018 in Financial, Healthcare, Professional Services, Technical | 0 comments

The days of Microsoft Windows 7 are numbered. Microsoft ended mainstream support for Windows 7 in January of 2015, putting the very popular operating system into what’s known as the “extended support” phase. During the extended support phase, Microsoft releases security patches and bug fixes but doesn’t add any new features or functionality to the Windows 7 operating system. Once this extended support phase ends on January 14th, 2020, Windows 7 will officially be unsupported by Microsoft.

Issue Activating Microsoft Office 2016

By Eric Madden on Jul 11, 2018 in Technical | 0 comments

We recently ran across an issue in which a user was continuously being prompted to activate Microsoft Office 2016. We determined the issue to be related to the presence of multiple keys. Since Office 2013, Microsoft has included a helpful VBscript called Office Software Protection Platform (ospp.vbs). You can lean more about the tool and all of it’s options here. Below are the steps we took to resolve this user’s issue.