There are a few aspects of the managed IT services model that are well-known at this point. The concept of proactive technology management and the IT help desk, for example, are now widely understood by companies in all industry verticals. But there’s another major pillar of the managed service provider (MSP) offering that flies under the radar, while being every bit as important as the first two: the virtual chief information officer or “vCIO.”
Read MoreOne of the most visible features of a managed services solution is the IT help desk. Sometimes called an IT services desk, the concept is to provide businesses with a centralized team of people and technologies, whose sole focus is addressing the day-to-day IT support and management challenges that a company encounters as they work.
Read MoreIn some ways, commercial insurance companies are like other businesses, always looking for new ways to become more efficient and more profitable. Reliable technology that’s better aligned with your business strategy is an ideal starting point for achieving these goals, as it can make claim information easier to store and access, freeing staff to concentrate on more important tasks.
Read More