Technology has reshaped how healthcare providers serve their patients. To make the most of your technology investment, all your systems – from cloud computing platforms and mobile devices, to servers and your legacy systems — must all be carefully configured, maintained, and protected.
For decades, we’ve been partnering with healthcare providers to help them take control of their technology, discover lasting compliance confidence, and improved healthcare outcomes.
Every clinic, surgery center, and doctor’s office has unique IT needs, which is why we begin each healthcare engagement with a thorough audit of your systems and an in-depth discussion with your stakeholders.
Once we understand your technology and organization, we’ll build a custom IT support solution to ensure reliable, efficient operations. Fully-managed IT services solutions means you get all-inclusive support for a single, flat rate.
24/7 network monitoring and maintenance
24/7 help desk support to quickly resolve issues
Unlimited onsite and remote support
Cybersecurity monitoring and training
Desktop and server maintenance
Outpatient surgery centers play a crucial role in the healthcare ecosystem, providing patients with convenient, cost-effective access to a range of procedures.
However, managing the IT systems at an ambulatory surgery century requires a high level of redundancy to ensure that procedures are completed safely in the event of cyberattack or physical hardware failure.
We understand your unique needs and can help you deploy redundant power supply, Internet connection, workstations, and other critical equipment so that your ASC is prepared for dependable, continuous operations.
Effective IT management at a healthcare clinic is about more than just keeping servers and PCs operational, it’s about securing patient data, defending against malware and ransomware attacks, safely deploying mobile devices, and more.
We’re a long-term trusted partner to medical offices and clinics of all sizes. We’ll provide friendly, responsive IT support, deep HIPAA and HITECH expertise, and a comprehensive IT roadmap that guides you to the latest technologies with confidence.
We have a HIPAA seal of approval from Compliancy Group.
Beyond better healthcare outcomes, providers must also partner with an IT services firm who can help them navigate the challenging task of achieving and maintaining compliance with HIPAA and HITECH.
Here are just some of the ways the Astute team can help you achieve lasting compliance.
Access controls ensure that only users with the proper privileges can view and manipulate electronic protected health information (ePHI). This includes deploying multi-factor authentication, ensuring idle users are automatically logged out, developing emergency access procedures, and more.
Network firewalls are one of your best defenses against intrusion. We’ll ensure that firewalls and VPNs are properly logging network traffic, configure your whitelists and blacklists to control network access, and optimize their role in your overall compliance posture.
Part of HIPAA compliance means protecting ePHI from physical access and compromise. Do you have a comprehensive list of all ePHI containing mobile devices? Have you deployed biometric access and CCTV cameras to secure sensitive areas? HIPAA’s physical security controls can be confusing, without the help of an experienced partner.
Of course, this is just a brief overview. Contact our team to find out more.
Do you want to maximize your IT investment, while experiencing HIPAA-related stress? The Astute Technology Management team can help you do that. We’re passionate about helping healthcare providers in Columbus, Cincinnati, and Cleveland build and manage HIPAA compliant networks.
Reach out and ask our friendly experts a question any time.
The Health Insurance Portability and Accountability Act (HIPAA) can be a challenge for healthcare providers of all sizes, especially small and midsize ones that lack the in-house resources to dedicate to enforcing consistent HIPAA compliance.
As a partner to healthcare organizations throughout Ohio for several decades, we thought we’d run through some of the important technologies set to shape 2019 and help our friends and partners in the healthcare industry understand how a managed security provider can help take advantage of them.
"As our company has continued to grow we found that it was not cost effective to continue to try and do all of our own Network Administration and End User support for our employees. The team at Astute is always very friendly and give some of the best customer service around. I would highly recommend Astute for anyone looking to outsource their Network Administration and or End User support."
Joshua S.
"We partnered with Astute Technology Management a few years ago and the experience has been great. I recommend them for managed services for various reasons. They are tech savvy and customer service oriented, reliable and trustworthy, they care about the work they do, listen to what your business needs are, and provide very helpful insight and/or recommendations based on their knowledge and expertise."
A. Goff
"Astute Technology has been a great addition to our technology solution. They have a leadership philosophy that mirrors our organizational culture, and a unique attention to detail. We are extremely happy to have Astute providing our technology oversight!"
Aaron D.
"We have been with Astute Technology Management for over 10 years and couldn't get by without them. Their attention to detail and timely support are invaluable, and they are always willing to provide guidance whenever we call."
David H.
"With the pace of change what it is today, it would be easy to worry about managing our IT assets. I've found it much more productive to trust Astute Technology Management. They deliver. They care."
Doug P.
"Professional team, responsive, and very knowledgeable. Our company has more than 75 employees and Astute TM has been able to quickly and efficiently identify troublesome areas within our network infrastructure, support our users, and provide excellent guidance on how company can grow without our technology becoming a burden to the business."
Stephen H.
"The most valuable thing astute technologies has given me, is peace of mind in knowing that I am compliant and secure. With the security measures Eric and his staff put in place, I am confident that my patients' data will not fall into the wrong hands."
Sarah T.
"When I run into an issue in our network that I can't resolve on my own, Astute Technology Management is usually who I call. Their knowledgeable people identify and correct the problem promptly. In the event that it is not immediately resolvable, they pursue and find the solution. Great people to work with!"
Mark S.
"Astute has always showed us great service and gone above and beyond to help in any way they can. Their staff is personable and makes you feel like you're not just another customer, but someone that they genuinely want to help."
Olivia B.
"Our company was having consistent Internet connectivity issues which of course leads to productivity issues and expense. Astute Technology Management assessed our situation and needs then proposed a range of solutions for us to choose from that went beyond just Internet connectivity. Through that process we experienced A high level of knowledge, speed, customer service, professionalism and follow up which I truly appreciate. Our “uptime“ has never been better."
Sean W.
Astute Technology Management is Ohio's premier IT service provider, increasing employee productivity through innovative solutions and exceptional user support.
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