The virtual chief information officer (vCIO) is a critical but often misunderstood role. Here’s what businesses should know about choosing a vCIO, and exactly how to get the most out of your vCIO service.
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Without business IT alignment, your business could waste money on IT projects that fail to deliver consistent return on investment (ROI). A seasoned vCIO team will analyze your network and help you achieve that alignment as your network evolves.
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The IT roadmap is a centralized document that clarifies for your entire team how your technology will evolve over both the short and long term.
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Small businesses can get by with hourly IT support — to a point. Paying someone to come onsite when there’s a problem on a computer or server is an easy arrangement. If everyone in your organization is at least a little computer savvy, this “break-fix” model feels like a good value. After all, why should you pay for IT support when you don’t need it?
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There are a few aspects of the managed IT services model that are well-known at this point. The concept of proactive technology management and the IT help desk, for example, are now widely understood by companies in all industry verticals. But there’s another major pillar of the managed service provider (MSP) offering that flies under the radar, while being every bit as important as the first two: the virtual chief information officer or “vCIO.”
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For businesses that don’t have the benefit of a large in-house IT team or budget, the best way to address all the problems related to IT management is to hire a managed IT service provider. This guide provides everything Ohio businesses need to understand the managed IT services relationship.
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