Technical debt is a term that refers to when a business makes quick technology repairs to their network, without addressing root causes of a problem. This approach of prioritizing short-term over long-term IT requirements costs businesses serious money over time, as those fundamental issues slowly erode business efficiency and morale.
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Technology has changed how customers engage with professional services firms, making customer experience the next competitive frontier. Here’s how small businesses can leverage technology to delight customers.
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A network assessment is a comprehensive examination of an organization’s network environment, including its hardware, software, configuration, IT management policies, and more.
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Small businesses can get by with hourly IT support — to a point. Paying someone to come onsite when there’s a problem on a computer or server is an easy arrangement. If everyone in your organization is at least a little computer savvy, this “break-fix” model feels like a good value. After all, why should you pay for IT support when you don’t need it?
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For businesses that don’t have the benefit of a large in-house IT team or budget, the best way to address all the problems related to IT management is to hire a managed IT service provider. This guide provides everything Ohio businesses need to understand the managed IT services relationship.
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