Technology has changed how customers engage with professional services firms, making customer experience the next competitive frontier. Here’s how small businesses can leverage technology to delight customers.
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A network assessment is a comprehensive examination of an organization’s network environment, including its hardware, software, configuration, IT management policies, and more.
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Small businesses can get by with hourly IT support — to a point. Paying someone to come onsite when there’s a problem on a computer or server is an easy arrangement. If everyone in your organization is at least a little computer savvy, this “break-fix” model feels like a good value. After all, why should you pay for IT support when you don’t need it?
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For businesses that don’t have the benefit of a large in-house IT team or budget, the best way to address all the problems related to IT management is to hire a managed IT service provider. This guide provides everything Ohio businesses need to understand the managed IT services relationship.
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Finding the right IT support for your business isn’t easy. There are often many companies making similar claims, so it’s easy to get lost in the buzzwords and new concepts you may encounter along your buying journey. So, what exactly can an IT services firm do for your company — beyond the marketing hype?
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