The IT roadmap is a centralized document that clarifies for your entire team how your technology will evolve over both the short and long term.
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There are a few aspects of the managed IT services model that are well-known at this point. The concept of proactive technology management and the IT help desk, for example, are now widely understood by companies in all industry verticals. But there’s another major pillar of the managed service provider (MSP) offering that flies under the radar, while being every bit as important as the first two: the virtual chief information officer or “vCIO.”
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Competing in the legal services market has become an increasingly difficult affair. While the demand for legal services has stayed mostly flat since the Great Recession of 2008, an increasing number of non-traditional service providers are challenging long-held industry conventions and introducing uncertainty to an already competitive market.
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