Technical

Posts discussing a variety of technical topics such as security, infrastructure, applications, servers, VoIP, assessments, data backup and recovery, server migrations, cloud, etc.

Why Every Business Needs a Virtual Chief Information Officer (vCIO)

Why Every Business Needs a Virtual Chief Information Officer (vCIO)

By on Nov 12, 2021 in Technical | 0 comments

There are a few aspects of the managed IT services model that are well-known at this point. The concept of proactive technology management and the IT help desk, for example, are now widely understood by companies in all industry verticals. But there’s another major pillar of the managed service provider (MSP) offering that flies under the radar, while being every bit as important as the first two: the virtual chief information officer or “vCIO.”

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What Does an IT Help Desk Do?

What Does an IT Help Desk Do?

By on Oct 14, 2021 in Technical | 0 comments

One of the most visible features of a managed services solution is the IT help desk. Sometimes called an IT services desk, the concept is to provide businesses with a centralized team of people and technologies, whose sole focus is addressing the day-to-day IT support and management challenges that a company encounters as they work.

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What Can an IT Consultant Do for Your Business?

What Can an IT Consultant Do for Your Business?

By on May 14, 2021 in Technical | 0 comments

Businesses hire may IT consultants to help them achieve a variety of technology goals, but oftentimes the core reason is a misalignment between a business’s goals and technology. This misalignment, which has been a topic of concern for decades, can cause a variety of business problems, from low staff morale to cybersecurity vulnerabilities, lost revenue, poor productivity, and others.

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