Small businesses can get by with hourly IT support — to a point. Paying someone to come onsite when there’s a problem on a computer or server is an easy arrangement. If everyone in your organization is at least a little computer savvy, this “break-fix” model feels like a good value. After all, why should you pay for IT support when you don’t need it?
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In response to these unique needs, a group of stakeholders from the standards community, IT industry, as well as leaders of the IoT and building control industries, have established a new organization to help standardize and improve upon how business secure their OC/IoT devices.
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There are many MSPs out there, each with slightly different pricing models and offerings. We thought it’d be useful to outline each of those pricing strategies and explore why and how MSPs vary in their pricing, so that business owners in Ohio can navigate the MSP selection process with more confidence.
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Driven by the work from home trend, ransomware attacks surged by over 400% in 2021, causing insurers to scale back coverage, raise premiums, and requiring strict new standards to purchase coverage. What should Ohio businesses be doing to keep their cyber insurance policies? Let’s take a deep look.
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There are a few aspects of the managed IT services model that are well-known at this point. The concept of proactive technology management and the IT help desk, for example, are now widely understood by companies in all industry verticals. But there’s another major pillar of the managed service provider (MSP) offering that flies under the radar, while being every bit as important as the first two: the virtual chief information officer or “vCIO.”
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One of the most visible features of a managed services solution is the IT help desk. Sometimes called an IT services desk, the concept is to provide businesses with a centralized team of people and technologies, whose sole focus is addressing the day-to-day IT support and management challenges that a company encounters as they work.
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