Client Resources

Thank you for being a valued client!

We’re here to serve your team, and ensure your business runs smoothly.
This page is available as a tool for your business to easily access your IT resources.

HOW TO OPEN A SERVICE TICKET:
  1. Select Request support in Astute Connect (located in the system tray)
  2. Select New Ticket in the Client Portal
  3. Email [email protected]
  4. Call (614) 389-4102 and press 2

CLIENT PORTAL

Submit support tickets and view ticket statuses. If you don’t have access to the Client Portal, please email your Client Account Manager.

REMOTE SUPPORT

Start a screen sharing session with one of our technicians.

PAYMENT PORTAL

View and pay invoices.

JUNK MAIL PORTAL

View and release quarantined email and manage allowed/blocked lists.

Not currently a valued client?

Contact Us!

Astute Technology Management services small to medium sized companies in the Cincinnati Ohio, Columbus Ohio, Dayton Ohio, Lancaster Ohio, Newark Ohio, Springfield Ohio and surrounding areas.