Thank you for being a valued client!
We're here to serve your team, and ensure your business runs smoothly. This page is available as a tool for your business to easily access your IT resources.
How to Open a Service Ticket:
- Select Request support in Astute Connect
- Select New Ticket in the Client Portal
- Email [email protected]
- Call (614) 389-4102 and press 2

Client Portal
Submit support tickets and view ticket statuses. If you don't have access to the Client Portal, please email your Account Manager.

Remote Support
Start a screen sharing session with one of our technicians.

Payment Portal
View and pay invoices.

Password Portal
Access your, or your Company's, secure password vault.

Junk Mail Portal
View and release quarantined email, and manage allowed/blocked lists.
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Astute Technology Management services small to medium sized companies in the Cincinnati Ohio, Columbus Ohio, Dayton Ohio, Lancaster Ohio, Newark Ohio, Springfield Ohio and surrounding areas.