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Why Every Business Needs a Virtual Chief Information Officer (vCIO)

Posted by on November 12, 2021 in Technical

There are a few aspects of the managed IT services model that are well-known at this point. The concept of proactive technology management and the IT help desk, for example, are now widely understood by companies in all industry verticals. But there’s another major pillar of the managed service provider (MSP) offering that flies under the radar, while being every bit as important as the first two: the virtual chief information officer or “vCIO.”

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What Does an IT Help Desk Do?

Posted by on October 14, 2021 in Technical

One of the most visible features of a managed services solution is the IT help desk. Sometimes called an IT services desk, the concept is to provide businesses with a centralized team of people and technologies, whose sole focus is addressing the day-to-day IT support and management challenges that a company encounters as they work.

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The Small and Midsized Business Guide to Managed IT Services

Posted by on September 24, 2021 in Technical

For businesses that don’t have the benefit of a large in-house IT team or budget, the best way to address all the problems related to IT management is to hire a managed IT service provider. This guide provides everything Ohio businesses need to understand the managed IT services relationship.

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Why Cyber Insurance Won’t Protect Your Business from Ransomware

Posted by on July 14, 2021 in Security

To counter the threat of ransomware, some businesses have started to rely on cyber insurance policies, which will compensate them for all the costs associated with recovering from a ransomware attack, such as hardware costs, engineering manhours, forensic work, and others. Just a few years ago that may have been a sound strategy, but no longer.

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Clutch Names Astute Technology Management as a Top IT Managed Services Provider in Ohio for 2021

Posted by on June 30, 2021 in Uncategorized

Today, our team would like to announce that we have been recently recognized as one of the top IT services companies in Ohio by Clutch. We are very excited to share this amazing announcement with all of you.

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