Cisco FindIT Network Manager System Update

Posted by on March 15, 2018 at 8:58 pm in Uncategorized | 0 comments

Cisco FindIT Network Manager System Update
This post was originally published on this site

After the big announcement last week, we are following that up with big FindIT news.

So with that, our Software Product Manager, David Harper is pleased to announce two exciting new deployment options.

The availability of FindIT Network Manager on the Amazon Web Services Marketplace as well as support for the FindIT Network Probe on the Raspberry Pi single-board computer.

While it has always been possible to run FindIT Network Manager in an Amazon Web Services compute instance, doing so has required some time and effort to import the virtual machine image in to AWS.

Now you can deploy a new instance of FindIT Network Manager from the AWS Marketplace with just a few clicks.  What’s more, you have the option to pay as you go for your device licenses through your AWS account by selecting the Metered option.

Of course, you still have the option to continue to use existing licenses through Cisco Smart Licensing by selecting the Bring Your Own License (BYOL) option. To find out more, go the AWS Marketplace (http://aws.amazon.com/marketplace) and search for Cisco FindIT.

In addition to deploying FindIT Network Manager from the AWS Marketplace, you can now deploy the FindIT Network Probe on a Raspberry Pi single-board computer (http://www.raspberrypi.org). For those who don’t know, the Raspberry Pi is a very low cost, credit card-sized, single board computer that runs Linux. It is popular with hobbyists and educators, but is also being used in more and more commercial solutions for businesses as well. It provides an easy option to deploy a FindIT Network Probe into a small site that does not have any PCs able to run a virtual machine. With the small form-factor and low cost, using a Raspberry Pi can help you extend your reach out to sites that previously would not have been cost-effective.

With the Manager on the AWS Marketplace and support for the Probe on the Raspberry Pi, deploying FindIT Network Management across a network is easier and more flexible than ever. This makes effective network monitoring and management even more accessible and easy to deploy and use for small and medium-sized businesses.

For more information on FindIT Network Management, visit http://www.cisco.com/go/findit.

Thanks Dave!

From Dave, Myself and the rest of the Small Business Product Team, thank you for hanging out with us, make sure to swing by for updates.



Cisco Small Business at Cisco Live Melbourne 2018: Cisco Start!

Posted by on March 8, 2018 at 4:48 pm in Uncategorized | 0 comments

Cisco Small Business at Cisco Live Melbourne 2018: Cisco Start!
This post was originally published on this site

After the big news yesterday with our launch of our new 250 and 350 Switches, I am going back-to-back with a quick Cisco Live Melbs update. Our team is onsite showing off our products for the Small Business. The new Switches are there, as well as some new RV Series Prototypes, and also our Wireless Access Point Portfolio.

WAP361, new SG350X Switch, and RV Series Prototype that will launch later this year.

Cisco Small Business FindIT Network Management System.

Here is a Cisco Small Business FindIT Demo featuring a RV320, WAP581 and new SG350X. All monitored and managed with Cisco FindIT.

Our team discusses what they think of this Blogger.

Here Helena are showing off another new SG250 Smart Switch and another RV Series prototype. Melbourne is alive with excitement.

If you are planning to go to Cisco Live Melbs, please be sure to swing by and say hi! and check out the product!

Thanks from Melbourne!

Marc and the rest of the Cisco Small Business Team


New Cisco 250 and 350 Series Switches with Multi-Gigabit and 10GE

Posted by on March 7, 2018 at 11:21 pm in Uncategorized | 0 comments

New Cisco 250 and 350 Series Switches with Multi-Gigabit and 10GE
This post was originally published on this site

Hello Friends,

Today we proudly announce the availability of several new models in the 350 and 250 Series. These new models provide even more Managed and Smart Switch options including MGig and 10 Gigabit Ethernet models.

The new 350 Series Models:

These new 350 Series models offer support for Multigigabit Ethernet technology. These powerful switches pave the way for 802.11ac Wave 2 and beyond by delivering blazing fast connectivity and provide PoE power using existing cabling. They also offer Layer 3 features, advanced security, and are energy-efficient. Bottom-line, these switches provide the reliability and performance that demanding environments require. Both Fast Ethernet and Gigabit Ethernet models are available, and all products are backed with the industry’s best Limited Lifetime warranty with next-business-day advance replacement.

350 Series Highlights

  • 16 new models
  • Multi-Gigabit Ethernet technology to support 802.11ac Wave 2 and beyond
  • New features: sFlow, egress ACL/QoS, 2R3C policing and much more
  • 60W PoE to power compact switch, high-power wireless AP, thin/zero client, and connected lighting
  • Cisco FindIT Network Management support

The new 250 Smart Switches:

The Cisco 250 Series Smart Switches provide a reliable, easy-to-use business network at an affordable price. They offer essential Layer 2 features, important security features, basic Quality of Service (QoS), and much more. Both Fast Ethernet and Gigabit Ethernet models are available, and now with 10GE uplinks, these switches delivering even faster connectivity. And as always, all products are backed with the Industry’s best Limited Lifetime warranty.

250 Series Highlights

  • 12 new models
  • 10-Gigabit uplinks for blazing fast connectivity
  • New features: Layer 3 static routing to help your network run more efficiently
  • 30W PoE+ for IP phones, AP’s and end-devices that need more power
  • Cisco FindIT Network Management enabled

Better Together

Like mentioned earlier, there are two parts of this solution. Pair the new 350 Series switches with our WAP581 High-Performance Wireless Access Point to deliver wired and wireless at Multigigabit speeds. The WAP581 is a Wireless-AC, Dual Radio, Wave 2 Access Point with 2.5GbE LAN. It boosts wireless network speeds while offering investment protection for those who want to future-proof their network infrastructure.

WAP581 Highlights

  • 4×4 multi-user, multiple-input, multiple-output (MU-MIMO) technology on 5-GHz radio and 3×3 MIMO technology on 2.4-GHz radio
  • Dual Gigabit Ethernet (2.5 GE and 1 GE) LAN
  • Offers Single Point Setup, which requires no controller, for easy, cost-effective deployment of multiple access points
  • Works with Cisco FindIT Network Management platform

Please make sure you share this information with your partners/customers. Questions? Email us at ask-eng-small-business@cisco.com. Stay Tuned for more updates and announcements.

From our team to yours,



Model Information:

250 Series Switches – SF250, SG250, SG250X
Product Number Product Description
SF250-24-K9-NA Cisco SF250-24 24-Port 10/100 Smart Switch
SF250-24P-K9-NA Cisco SF250-24P 24-Port 10/100 PoE Smart Switch
SG250-08-K9-NA Cisco SG250-08 8-Port Gigabit Smart Switch
SG250-08HP-K9-NA Cisco SG250-08HP 8-Port Gigabit PoE Smart Switch
SG250-18-K9-NA Cisco SG250-18 18-Port Gigabit Smart Switch
SG250-50-K9-NA Cisco SG250-50 50-Port Gigabit Smart Switch
SG250-50HP-K9-NA Cisco SG250-50HP 50-Port Gigabit PoE Smart Switch
SG250-50P-K9-NA Cisco SG250-50P 50-Port Gigabit PoE Smart Switch
SG250X-24-K9-NA SG250X-24 24-Port Gigabit Smart Switch with 10G Uplinks
SG250X-24P-K9-NA SG250X-24P 24-Port Gigabit PoE Smart Switch with 10G Uplinks
SG250X-48-K9-NA SG250X-48 48-Port Gigabit Smart Switch with 10G Uplinks
SG250X-48P-K9-NA SG250X-48P 48-Port Gigabit PoE Smart Switch with 10G Uplinks
350 Series Switches – SF350, SG350, SG350X
Product Number Product Description
SF350-08-K9-NA Cisco SF350-08 8-port 10/100 Managed Switch
SF352-08-K9-NA Cisco SF352-08 8-port 10/100 Managed Switch
SF352-08MP-K9-NA Cisco SF352-08MP 8-port 10/100 Max-POE Managed Switch
SF352-08P-K9-NA Cisco SF352-08P 8-port 10/100 POE Managed Switch
SF350-24-K9-NA Cisco SF350-24 24-port 10/100 Managed Switch
SF350-24MP-K9-NA Cisco SF350-24MP 24-port 10/100 Max PoE Managed Switch
SF350-24P-K9-NA Cisco SF350-24P 24-port 10/100 POE Managed Switch
SG350-10SFP-K9-NA Cisco SG350-10SFP 10-port Gigabit Managed SFP Switch
SG350-20-K9-NA Cisco SG350-20 20-port Gigabit Managed Switch
SG350-28SFP-K9-NA Cisco SG350-28SFP 28-port Gigabit Managed SFP Switch
SG350-52-K9-NA Cisco SG350-52 52-port Gigabit Managed Switch
SG350-52MP-K9-NA Cisco SG350-52MP 52-port Gigabit Max-PoE Managed Switch
SG350-52P-K9-NA Cisco SG350-52P 52-port Gigabit PoE Managed Switch
SG350-8PD-K9-NA Cisco SG350-8PD 8-Port 2.5G PoE Managed Switch
SG350X-8PMD-K9-NA Cisco SG350-8PMD 8-Port 2.5G PoE Stackable Managed Switch
SG350X-24PD-K9-NA Cisco SG350X-24PD 24-Port 2.5G PoE Stackable Managed Switch
WAP581 Wireless-AC Access Point
WAP581-A-K9 Wireless-AC/N Premium Dual Radio Access Point with PoE


Five SMB Technology Trends for 2018

Posted by on March 5, 2018 at 7:14 pm in Uncategorized | 0 comments

Five SMB Technology Trends for 2018
This post was originally published on this site

Hello Friends,

Today we are lucky to have guest blogger JT Ripton provide us with a new Blog. There is a lot of good stuff happening including a big Product Announcement later this week, and of course 2018 Cisco Live Melbourne starts tomorrow! Please stay tuned for more updates, SMB content and news.

Thank you JT!

Five SMB Technology Trends for 2018

Technology drives business. Whereas once IT was a function of business, it now increasingly IS the business.

This is definitely the case for many smaller firms, where adoption and mixing together different web services represents the core of a firm’s service offerings. Without technology, it all falls apart.

So keeping up with the latest tech trends is important. Here are five SMB tech trends to watch going into 2018.

MGig WAP581, RV345/RV345P VPN Routers, and new 2.5GB SG350X Switches.

1. All Customer Channels Flattened to One

Say goodbye to multichannel customer service. Most consumers now interact with the online with their mobile phone, so the many customer service channels businesses have been using have now all come together on one device.

This new omnichannel experience means that companies now must use many channels–text message, email, chat, phone, video, social media—and have them tie together as a seamless whole. This is what consumers do with their friends, and businesses also are starting to do it with their various channels.

Helping businesses manage this transition are services such as Salesforce’s Desk.com. It brings together the many support channels and unifies them into a single whole so customer service agents can work across multiple channels simultaneously and without missing a beat with what was said on another channel.

Desk.com also helps automate support.

“Using support automation to address customer issues results in faster resolution of the issue, costs less and is often more targeted than support provided by an agent,” says Desk.com’s Tiago Paiva. “Knowing this, startups and SMBs have been increasingly leveraging support automation to better meet the needs of their customers and decrease the workload burden on their support team.”

  1. Analytics for the SMB

Business is increasingly a data-driven enterprise. Whether it is web tracking and IoT or big data, there’s more information than ever for making adjustments and managing a business intelligently.

Smaller firms have been left out in the cold until recently, however.

That is changing thanks to a plethora of online services that now leverage artificial intelligence and application programmer interfaces for making sense of small business data.

Cien, for instance, helps SMBs gauge the sentiment of a potential customer by using artificial intelligence. Small businesses don’t have to pony up thousands of dollars on analytics platforms and big data computing to get the benefits of predictive analytics. They can now just subscribe to a service and plug in their data for better insights.

Live Video requires a performance network. #MGig

  1. Live Video Content

Every small business knows that video is hot. The smart businesses, however, are discovering that live video is even better.

With live video now easy to use and integrate thanks to companies like Agora.io and Facebook, small businesses are using streaming video to engage with customers in real-time and draw attention through live events.

“Live video engages much better than blog posts and static video in 2018,” says Agora.io CEO Tony Zhao. “The event-based nature of a live stream attracts attention from customers, and businesses have a much easier time generating content because attendees help set the agenda for the broadcast and create the content live with the business.”

Agora.io helps make live video easy to integrate by offering an easy-to-use API that businesses can leverage to embed live video on websites and apps. The best part is that the service includes quality of service guarantees so there’s never a Skype moment when the connection falls apart.

  1. Advanced Collaboration Platforms

The distributed workforce trend is in full force, especially at small businesses. The contractor model has meant that SMBs can scale up instantly and as needed, pulling in talent from anywhere.

The downside, however, is that managing and creating collaboration among these distributed workforces is not easy.

Technology is coming to the rescue again, however.

Solutions such as Asana are making collaborative project management much easier, especially for small businesses. Services like Slack are bringing together workers even if they are across the globe.

If you’re not taking advantage of today’s collaborative workforce solutions, you should.

Cisco RV340W Wireless-AC VPN Router

  1. Online Brand Management

There are many ways to take down a small business. None is as cruel as negative comments online that trash a firm’s reputation.

All businesses are vulnerable to negative customer response online, but small businesses are especially in the crosshairs; most can ill-afford a public relations nightmare and a string of bad reviews online.

So another trend in SMB tech is the emergence of online brand management solutions that monitor and proactively protect against reputation issues. Services such as Reputation X are now available to clean up after customers have trashed a brand online.

These services work by identifying and minimizing negative comments by voting them down or countering them with positive reviews. Services such as Reputation X also help improve SEO ratings and manage their online presence in general, helping small businesses stay positive to current and potential customers.

There are other tech trends that small businesses can take advantage of in 2018, of course; business is all about tech these days. These five trends make a good start, however.

Is your business using these tools? If not, it might be time to investigate them.

JT Ripton is a business consultant and freelance business, marketing and technology writer out of Tampa, FL. He’s written for publications like BusinessInsider, Entrepreneur.com, TheGuardian and several more. You can follow him on Twitter @JTRipton.


From our team to yours, make it a great week.



The Lucky 7 Tell Why They Purchased Cisco Enhanced Limited Hardware Warranty

Posted by on February 28, 2018 at 3:05 pm in Uncategorized | 0 comments

The Lucky 7 Tell Why They Purchased Cisco Enhanced Limited Hardware Warranty
This post was originally published on this site

Things happen, we get it. The most seemingly innocuous incident can set off a chain of events that brings your business to a halt. And that can translate to thousands of dollars in lost revenue—not to mention unhappy customers—until you fix the problem.

Life’s unpredictable—you can’t prepare for everything that might happen to your business. Yet, you can protect one of your businesses most important and valuable assets: your network.

When your network is down, your business is down

How can you protect your network 24/7?  With a warranty. We have them for our cars, refrigerators, dishwashers…the list goes on and on. It’s time to talk about them for our networking infrastructure. A warranty that covers your hardware is more important than ever, given the reliance businesses today have on their networks for employee productivity, customer service, and, in many cases, direct revenue. Plus, it gives you peace of mind knowing that your network—the lifeblood of your business—is covered.

Smart business owners know that any downtime can mean not just lost revenue, but lost customers—and it’s often not just a one day event. SMBs can’t afford to have their network go down—their reputation is at stake. A warranty is an essential cost of ownership.

Here are three reasons why having a Cisco enhanced limited lifetime warranty is worth it:

  • Enable efficient installation – 90 days of TAC supports getting the device up and running in your network smoothly and quickly.
  • Save time and money—Cisco offers next-day business delivery (for hardware failures identified before 3 p.m., eastern), which means less downtime for your business. The quicker you receive your equipment, the sooner your business is back up and running.
  • Enjoy peace of mind—Knowing that you are covered allows you to focus on other pressing business needs. Reduce the drama and aggravation of network downtime with an enhanced warranty from Cisco.

Still undecided? Not sure that a warranty is the right move for your business? Take a look at this video, which shows how one innocent action can result in a complete network shutdown.

Watch the whimsical video when the unthinkable happens! In the end, Cisco saves the day and delivers a replacement the next business day.

We recently heard from several Cisco customers who took time out of their busy schedules to tell us why they are warranty fans. Here’s what a few of them had to say on our SpiceWorks community:

Sean Donnelly Dec 14, 2017 at 3:09 PM 

We purchase Smart Net for all of our Cisco gear—from routers and switches to our Call Manager and UCS servers. If the hardware is critical, we always go with support.

MarkPayton Dec 14, 2017 at 3:26 PM 

We have Smart Net on all of our Cisco gear, and it saved our hide recently when we lost a key piece of equipment. It was on my doorstep almost before I got to the office the next day. (Literally: I came in early to meet the truck, thinking I had 30 minutes before it arrived to take care of my normal start-of-day routine, and the truck pulled in right behind me.) Put my backup config on and we were off and running before everyone else got in that day.

rburch Dec 14, 2017 at 3:09 PM 

It always happens—buy the warranty, and you’ll never need it; but skip the warranty, and you’ll wish you had it! My office always opts for warranties/service agreements to make sure we are always covered when things hit the fan. A major reason why we switched to (Cisco) for our network is because of the way they handle service agreements.

jswisher Dec 19, 2017 at 7:14 PM 

Networking gear is where we always keep our warranties. If our main router or firewall goes down, it’s critical to have it back up as soon as possible. We use it for all Meraki Cisco APs, and we love the turn around.

troberts2 Dec 14, 2017 at 3:08 PM 

We have Cisco Meraki hardware that we upgraded to in the fall/early winter of 2016. Lifetime hardware warranty it is. Thank you very much, Cisco!!!

pinchgem69 Dec 14, 2017 at 3:09 PM 

I’ve been burned several times by managers trying to save money only to have to scramble when things go sideways. I never buy any computer equipment without a warranty.

BiscuitKing Dec 14, 2017 at 3:12 PM 

All of our new Cisco equipment (ASAs and switches are on Smart Net). I’ll never buy new production equipment without a warranty.

There you are. Real comments from real users. Still not convinced? Read more about what others say about their experience with purchasing the Cisco Warranty.

Tell us your experience with warranties. What is your experience? Was it worth it?


February Americas IDEA Session: New Cisco 250 and 350 Series Switches

Posted by on February 6, 2018 at 7:13 pm in Uncategorized | 0 comments

February Americas IDEA Session: New Cisco 250 and 350 Series Switches
This post was originally published on this site

Hello all!

Quick note for our Distribution Partners in the Americas: There is a IDEA Training Session on February 8th.

The IDEA Training is designed for our Distribution Partners. This series features product, program and promotion updates. We have a great lineup of IDEA training sessions planned for the coming months.

A little on the new Models:

These new models offer support for Multi-gigabit Ethernet technology. These switches pave the way for 802.11ac Wave 2 and beyond by delivering blazing fast connectivity and PoE power using existing cabling. They also offer Layer 3 features, advanced security, and energy-efficient. Bottom-line, these switches provide the reliability and performance that demanding environments require. Both Fast Ethernet and Gigabit Ethernet models are available, and all products are backed with the industry’s best Limited Lifetime warranty with next-business-day advance replacement.

Register Now

250 Series

350 Series

350X Series

Please register and we will see you then!

Marc and the rest of the Small Business Team


Effects of New Tax Laws on SMBs

Posted by on at 4:01 pm in Uncategorized | 0 comments

Effects of New Tax Laws on SMBs
This post was originally published on this site

On Dec. 22, 2017, President Trump signed a $1.5 trillion rewrite of the tax code into law—the most sweeping tax overhaul in more than 30 years. Now, the real fun begins. What exactly does this mean for small-and medium-sized businesses (SMBs) going forward?

In this blog, we identify a few of the most relevant and promising benefits and opportunities that will most likely impact SMBs, starting in the calendar year 2018 through 2025.

SMBs are optimistic about business growth in 2018 and beyond—and with good reason.

Thanks to the new tax code, there is a potential for SMBs to take home more in profit—some reports say that one-third of what you used to pay in taxes is now profit.

So, what could this mean? Well, it likely means more spending and more cash flow. Let’s look at how SMBs may want to spend their “newly found” money.

Your Company Entity Makes a Difference

First, you should review and understand your structure, because businesses tax laws are complex and taxed in different ways.

Corporations and their investors are subject to two layers of taxation. First, a corporate rate of profits is paid directly by the company. For the fiscal year ending in 2017 and before, the top rate is 38.9 percent, which is the highest corporate tax rate among major economies, when combined with average state and local taxes. Then, when the business pays returns to its investors, they pay tax on the money they’ve earned when they file in April 15. That income — dividends and capital gains — is taxed at a top rate of 23.8 percent.

Starting in the fiscal year 2018, businesses incorporated as C-corporations get taxed on their profits — reduced from a high of 38.9 percent to 21 percent.

By contrast, pass-through businesses pay tax just once. These are small and large partnerships, proprietorships and companies with fewer than 100 shareholders known as S corporations and Limited Liability Corporations (LLCs), and they include the freelancers and small merchants, but also the National Football League and Fiat-Chrysler. They aren’t subjected to any separate business tax but pay on their individual income tax when the money dispersed by the business is passed through to its owners or shareholders. The individual income tax rate depends on what bracket someone is in, but the highest is 39.6 percent. While pass-through income will continue to be taxed at ordinary income tax rates, many small business owners will be eligible to deduct 20% of their “qualified business income” (QBI) non-investment income starting in 2018.   In other words, some pass-through entities will only be taxed on 80% of their pass-through income.

It’s clearly important to carefully choose your company structure; so make sure you do your homework and adopt the one that makes the most sense for your business.

Now, let’s assume you are a business owner incorporated under one of these structures. How would you spend your increase in profits?

In a recent Wall Street Journal/Vistage survey, nearly 40 percent of CEOs and owners of SMBs said they would use it to increase investment. Here’s how others plan to use their tax savings:

  • 24 percent said they would take more profits
  • 14 percent said they would expand into new areas
  • 8 percent said they would boost wages
  • 15 percent described various other preferred activities

Where would SMBs spend their money? 

Let’s assume you agree with the nearly 40 percent of CEOs and business owners who plan to invest. How would spend your money?

Thrive Analytics, a digital marketing research and customer engagement strategy consulting firm, released its latest Local Pulse Report™, which reveals insights into SMBs trends. It recommends that the vast majority of owners should invest in their business, expand it, and grow it for the future. According to the Local Pulse Report, SMB will invest more in software/technology services, which includes the following:

  • 21 percent — customer relationship management tools
  • 20 percent — lead generations services
  • 17 percent — reputation monitoring tools
  • 17 percent — online scheduling tools

A high-performance network is critical to good application performance, and Cisco can help ensure your employees, partners, and customers have the best experience.

What about you? What are you planning to focus on in 2018? Let us know.

With a select portfolio for SMBs, Cisco is uniquely positioned to provide businesses with high-performance solutions that don’t break the bank. To learn more, click here.


Cisco Start: Cisco Small Business Wireless Webinar for Partners

Posted by on January 23, 2018 at 6:34 pm in Uncategorized | 0 comments

Cisco Start: Cisco Small Business Wireless Webinar for Partners
This post was originally published on this site

Hello friends,

Our team is participating in a webinar for Partners and soon-to be-new Partners. This time we will present our wireless portfolio.

The webinar takes place tomorrow! Please join us!

Here is the note from the Latin American Sales Organization:

Cisco Start: News to get hold of the Market

Join us in this session to learn about the most recent update son the Cisco Start product catalog, designed from their origin to make the path to Digitization easier for Small and Medium Business.

The Cisco Start offer is designed with all the necessary characteristics for the growing Business to build their own network architecture complete, safe and connectable anywhere, anytime, for any user and any device.

Attend to this webinar and learn how, working with Cisco, you can take the maximum advantage of the opportunities in this 400 million dollar Market in Latin America. Get clients and provide tools to employees with speed, availability and improved security services, to then create personalized experiences.

We look forward to be working with you!
LATAM Partner Organization

If you already have a Cisco CCO ID: REGISTER HERE

If you still don’t have a Cisco CCO ID: JOIN HERE

If you cannot see the registration page, just copy and paste the following link into your browser: http://cisco.cvent.com/d/jtqspz/4W

If you are joining the Webex Session directly please note the following:

  • Event Number: 204 324 762
  • Event password: G2rZQNfy (42797639 from phones)


I hope you all can make it.

Please stay tuned for more product and service updates.

Marc and the rest of the Cisco Small Business Team


Top 5 Predictions for SMBs in 2018

Posted by on January 16, 2018 at 4:47 pm in Uncategorized | 0 comments

Top 5 Predictions for SMBs in 2018
This post was originally published on this site

Predictions for the New Year are as common as eggnog and holiday parties in December. With so many voices and opinions from bloggers, experts and others, it’s easy to become overwhelmed—especially if you are a small or medium-sized business looking for the best opportunities for 2018.

In this blog, we sift through the noise and provide a few business and buyer trend predictions that we believe are relevant and most likely to have an impact on SMBs in 2018.

  1. Optimizing Business Processes. SMBs across industries are looking at new ways to optimize business processes, provide premier experiences, target and acquire customers and grow their business. A vast array of new approaches, such as machine learning and AI applications, can be used to create relevant and personalized experiences for customers.
  2. Security Top Spend—Respondents to a special report, Tech Budgets 2018: A CXO’s Guide by Tech Pro Research, reported that their companies will prioritize spending on security, hardware and cloud services in 2018. Within IT departments, a premium is being placed on security spending. Fifty-three percent of respondents said security will be a top priority in the 2018 budget.
  3. SMBs Really Embrace High-Tech. IDC forecasts that small and medium-sized businesses are going to spend $668 billion on IT products and services in 2020 as compared to $564 billion last year, outpacing the growth of the overall IT market. Keeping up with the changes in technology is essential for SMBs; keep an eye out for new opportunities; your competitors are!
  4. Multicultural Millennials—Untapped Potential. A recent study by Nielsen reveals that there are 75 million Millennials living in the U.S. and that 42 percent of them are multicultural: of African-American, Asian-American and Hispanic heritage. These young people are highly educated and extremely influential—inspiring new trends in culture, food and technology—among their peers, their children and parents. In fact, according to Nielsen, multicultural Millennials spend more than $65 billion each year, influencing potentially $1 trillion in consumer spending. SMBs owners who make an effort to cultivate and earn their business will have a competitive advantage and be well-positioned to take advantage of this incredible opportunity.
  5. Freelancers Lead Gig Revolution. Entrepreneurs like dentists and lawyers tend to have an established business identity. Freelancers, by contrast, usually work out of their homes, have a need for great technology, and, in some cases, have less financial stability. However, like real estate agents, these nomadic workers can work from anywhere, anytime because of their own flexibility. There are now 55 million freelancers in the U.S., according to 2016 Freelancing in America survey—which is one-third of the American workforce. SMBs that come up with competitive solutions for their unique business needs will have access to a very large section of the American workforce.

These are just a few business and buyer trend predictions to keep an eye out for in 2018. Opportunities, as well as challenges, are ahead for SMBs in the coming year. Cisco—with a newly enhanced portfolio of products for SMBs, is uniquely positioned to provide businesses with high-performance solutions that don’t break the bank. To learn more, visit cisco.com/go/smb.


2018: A New Year with Cisco Small Business

Posted by on January 10, 2018 at 4:46 pm in Uncategorized | 0 comments

2018: A New Year with Cisco Small Business
This post was originally published on this site

Greetings and Happy New Year to you all. I trust you all enjoyed the Holiday Season.

Like many, I took some time off during the Holidays. We spent a week up in Mammoth Mountain here in California and while the snow quantity was a little lacking, the snow quality and somewhat smaller crowds more than made up for it. It truly is these times to cherish with family and friends. We enjoyed some fresh snow (powder for the non-skiers/snowboarders) which was a blessing.

I look forward to our next trip! Hope you all get a chance to get out there if possible. Mammoth Mountain just received a few feet this week (of course, I am back at work). Sometime you get the bluebird days, sometimes not.

In less than a week, the first Major Open of the year starts for Professional Tennis. The Australian Open is the first of four Majors of the year (French Open, Wimbledon, US Open). Unfortunately Serena Williams and Victoria Azarenka on the women’s side will not be playing. Andy Murray is nursing a bad hip and will also not play.

Roger Federer is in Melbourne getting ready for the start as is Rafael Nadal and others. If you follow tennis, I am sure you will be watching. If you do not, pick a fun match to watch. If you need recommendations, let me know in the below comments. You can always go to the tournament site and look up the schedule of play. The Draw (matches) should come out this week.

The year started off with a bang for our team as we we already heads-down working on new products, roadmaps, more further feature definitions, new opportunities, and planning partner visits. There is so much to do with so little time. Sound familiar?

We will have plenty of new products to tell you all about this year including Switching, Wireless and of course, my RV Series Routers.

(..look above..)

I thought I would share one of our Tech Talks video our team did led by Dr. Paul. His team has been doing amazing work. Please stay tuned here as well as our social media channels. This particular video covers our powerful gigabit wireless, multigigabit (MGig) ethernet WAP581 Wireless Access Point.

This model is a WAVE2, 4×4, MU-MIMO on 5 GHz and 3×3 MIMO on 2.4 GHz for maximum performance. Read more about this amazing model on the product page. This product is a perfect fit with our new MGig SG350X Switches.

That is it for now, please stay tuned here for more product and service offerings. I hope you get to see some of the action happening down in Melbourne.

Thanks for hanging out with us!

Marc, Dr. Paul and the rest of the Cisco Small Business Team







Have a question? Email us at ask-eng-small-business@cisco.com.