Posts Tagged "Help Desk"

When Should You Hire Your First Managed IT Service Provider?

When Should You Hire Your First Managed IT Service Provider?

By on May 13, 2022 in IT Help Desk, Managed IT Services, Virtual Chief Information Officer | 0 comments

Small businesses can get by with hourly IT support — to a point. Paying someone to come onsite when there’s a problem on a computer or server is an easy arrangement. If everyone in your organization is at least a little computer savvy, this “break-fix” model feels like a good value. After all, why should you pay for IT support when you don’t need it?

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What Does an IT Help Desk Do?

What Does an IT Help Desk Do?

By on Oct 14, 2021 in Technical | 0 comments

One of the most visible features of a managed services solution is the IT help desk. Sometimes called an IT services desk, the concept is to provide businesses with a centralized team of people and technologies, whose sole focus is addressing the day-to-day IT support and management challenges that a company encounters as they work.

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