Small businesses can get by with hourly IT support — to a point. Paying someone to come onsite when there’s a problem on a computer or server is an easy arrangement. If everyone in your organization is at least a little computer savvy, this “break-fix” model feels like a good value. After all, why should you pay for IT support when you don’t need it?
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There are many MSPs out there, each with slightly different pricing models and offerings. We thought it’d be useful to outline each of those pricing strategies and explore why and how MSPs vary in their pricing, so that business owners in Ohio can navigate the MSP selection process with more confidence.
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One of the most visible features of a managed services solution is the IT help desk. Sometimes called an IT services desk, the concept is to provide businesses with a centralized team of people and technologies, whose sole focus is addressing the day-to-day IT support and management challenges that a company encounters as they work.
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The unprecedented pandemic caused by the COVID-19 strain is causing health, financial and social crisis worldwide. Populations around the globe are focusing on keeping the virus at bay – except one: population cybercriminal. True to form, cybercriminals around the world are exploiting the public’s fear of contracting the virus and thirst for current to the minute updates to infest business and personal network’s with malware, ransomware and business email compromise.
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Small to medium sized businesses (SMBs) receive a lot of calls each day from slick sales people peddling the next technology trend that’s going to save them money and revolutionize how they do business. They’re all too quick to caution that if you don’t listen to them, you’ll fall behind the times, and eventually be swimming in a sea of debt and out of business.
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