There are a few aspects of the managed IT services model that are well-known at this point. The concept of proactive technology management and the IT help desk, for example, are now widely understood by companies in all industry verticals. But there’s another major pillar of the managed service provider (MSP) offering that flies under the radar, while being every bit as important as the first two: the virtual chief information officer or “vCIO.”
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For businesses that don’t have the benefit of a large in-house IT team or budget, the best way to address all the problems related to IT management is to hire a managed IT service provider. This guide provides everything Ohio businesses need to understand the managed IT services relationship.
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