How to Understand Managed IT Service Pricing

Posted by on March 15, 2022 in Commercial Construction, Healthcare, Professional Services, Technical

There are many MSPs out there, each with slightly different pricing models and offerings. We thought it’d be useful to outline each of those pricing strategies and explore why and how MSPs vary in their pricing, so that business owners in Ohio can navigate the MSP selection process with more confidence.

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How Ohio Providers Can Stay HIPAA Compliant in 2022

Posted by on February 28, 2022 in Healthcare

Maintaining compliance with the HIPAA and HITECH is a constant source of frustration and uncertainty for healthcare providers in Ohio. But for nearly nine years there’s been no significant updates to the regulation, which has made achieving compliance a relatively predictable task. That’s likely to change in 2022.

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The Ohio Business Guide to Cyber Insurance Part 2: Maintaining Your Coverage

Posted by on January 10, 2022 in Commercial Construction, Healthcare, Professional Services, Security

Driven by the work from home trend, ransomware attacks surged by over 400% in 2021, causing insurers to scale back coverage, raise premiums, and requiring strict new standards to purchase coverage. What should Ohio businesses be doing to keep their cyber insurance policies? Let’s take a deep look.

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Why Every Business Needs a Virtual Chief Information Officer (vCIO)

Posted by on November 12, 2021 in Technical

There are a few aspects of the managed IT services model that are well-known at this point. The concept of proactive technology management and the IT help desk, for example, are now widely understood by companies in all industry verticals. But there’s another major pillar of the managed service provider (MSP) offering that flies under the radar, while being every bit as important as the first two: the virtual chief information officer or “vCIO.”

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What Does an IT Help Desk Do?

Posted by on October 14, 2021 in Technical

One of the most visible features of a managed services solution is the IT help desk. Sometimes called an IT services desk, the concept is to provide businesses with a centralized team of people and technologies, whose sole focus is addressing the day-to-day IT support and management challenges that a company encounters as they work.

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