Driven by the work from home trend, ransomware attacks surged by over 400% in 2021, causing insurers to scale back coverage, raise premiums, and requiring strict new standards to purchase coverage. What should Ohio businesses be doing to keep their cyber insurance policies? Let’s take a deep look.
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There are a few aspects of the managed IT services model that are well-known at this point. The concept of proactive technology management and the IT help desk, for example, are now widely understood by companies in all industry verticals. But there’s another major pillar of the managed service provider (MSP) offering that flies under the radar, while being every bit as important as the first two: the virtual chief information officer or “vCIO.”
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One of the most visible features of a managed services solution is the IT help desk. Sometimes called an IT services desk, the concept is to provide businesses with a centralized team of people and technologies, whose sole focus is addressing the day-to-day IT support and management challenges that a company encounters as they work.
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For businesses that don’t have the benefit of a large in-house IT team or budget, the best way to address all the problems related to IT management is to hire a managed IT service provider. This guide provides everything Ohio businesses need to understand the managed IT services relationship.
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To counter the threat of ransomware, some businesses have started to rely on cyber insurance policies, which will compensate them for all the costs associated with recovering from a ransomware attack, such as hardware costs, engineering manhours, forensic work, and others. Just a few years ago that may have been a sound strategy, but no longer.
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