Astute Technology Management has been that partner for over 20 years. We work with small and midsized businesses in Columbus and its suburbs, providing them with all the assistance they need to achieve lasting IT confidence.
Over the last two decades, we’ve earned a reputation in the Columbus area for being a trustworthy MSP that responds quickly to your technology problems, provides comprehensive technology planning and guidance, and always going the extra mile to ensure client success.
A Responsive IT Help Desk Team
The help desk team at Astute Technology Management can solve most of your technology problems remotely, without having to interrupt your team. The secret to our success is a first-rate help desk team we’ve built over years and a specialized suite of technology for managing your IT support requests.
Unlimited Onsite IT Support
Whenever you need, our network engineers can come onsite to any location in the area and do more-depth IT support work. You’ll never deal with a crashed hard drive, server crash, or ransomware attack on your own again.
Flat-Rate IT Support Solutions
One of the most enticing things about the managed IT services model is that it provides companies with a single, monthly fill for unlimited IT support. Stop worrying about surcharges, hidden fees, or expensive IT support bills. We replace them with budgeting predictability that helps you plan for the future with confidence.
Not sure how to choose the right IT partner? Read our 15-page MSP buyer’s guide. Get it here
The core of any managed IT services solution is network reliability. But when you work with us, you also get the attention of a virtual chief information officer (vCIO) team, a group of senior network engineers who will work closely with your leadership to help you clarify and execute your technology objectives.
Long-term partnership with a Columbus-based IT support firm keeps your technology in perfect alignment, guiding your investment and ensuring your company and network evolve in lockstep.
Project scoping and planning
Do you see a network overhaul, server migration, or major IT initiative on the horizon? The vCIO team will help you identify your requirements, find the hardware for your goals, and ensure that new projects get deployed at the best possible price.
Cloud computing strategy
Cloud computing took the world by storm, changing the way companies buy technology, collaborate, and manage their technology. No matter where you are on your cloud journey, our vCIO team will ensure that your off-site and on-premise infrastructure stay in perfect harmony.
Transparency and Communication
Throughout our partner, you can count on frequent communication with your dedicated vCIO consultant. This high-touch service makes you feel supported and helps you understand how your IT investment is going to help you achieve your long-term business objectives.
Clear communication is one reason we’ve earned a perfect 5-star rating online.
Companies work with us to avoid having to get technical, so we don’t want to bore you with the details. But there are tons of other benefits to working with a trusted managed IT services team.
Expert network infrastructure management, including server support, operating system support, and regular maintenance
System updating and security patching so that security loopholes are closed as soon as soon possible
Vendor management support that makes us a single point of contact for all your IT-related work
Data backups that protect your sensitive data and ensure your company survives even the worst catastrophes
A friendly IT help desk that is certified by CompTIA, ITIL, Microsoft, Cisco, and other leading vendors
In addition to being a high-touch, fully-managed support provider, we’re also cyber security and disaster recovery veterans who provides the highest levels of defense and resiliency to small and midsized businesses.
Comprehensive IT support in Columbus, that’s specialized to your industry and business needs, minimizes workday disruptions by providing you with a team of IT specialists who care deeply about your success and satisfaction.
We’re a proud member of our local business community and feel that the city is an exceptional place to flourish.
Columbus, Ohio has been recognized as One of the Top 10 Cities with Great Job Prospects by Forbes magazine. Also, because of the city’s enormous room for expansion, commercial real estate here is 10% below the national average.
These traits have helped our region develop a healthy ecosystem of technology companies, software companies, artificial intelligence companies, manufacturing firms, and others.
Here are some other highlights from our city’s thriving high-technology scene:
The region was named the #1 tech talent market among similar-sized metros by CBRE.
The Kauffman Index ranks our city as the nation’s #3 fastest growing market for growth entrepreneurship.
Did you know? Columbus is within a day’s drive of 60% of the United States’ GDP.
We’ve provided managed IT services in Columbus for over 20 years. We understand the unique needs and challenges of our clients and have built a documented process for meeting their business requirements while staying sensitive to their IT budgets.
Solutions that are cost-effective, eliminate reactive maintenance, and meet all the technology needs of your growing businesses allow you to enjoy the benefits of cutting-edge IT for a fixed monthly fee.
Security services that keep you safe and compliant but don’t exceed your budget
Backup and disaster recovery services keep you operating if catastrophe strikes
IT support technicians who treat your staff with respect and keep you productive
Strategic planning so you have the right upgrades and improvements planned for the future
Monthly managed service meetings with your IT staff or leadership to respond to your needs
Is your business looking for more stable, reliable IT? Perhaps you’ve been disappointed with an IT services partner in the past and want someone who can help your organization achieve a proactive, long-term vision of IT success?
We’ve a long-term partner to businesses throughout the Columbus metro area, including Dublin, Hilliard, Grove City, Pickerington, Lancaster, Gahanna, New Albany, Newark, Westerville, Powell, and other suburbs. If you ever have a technology question, we encourage you to reach out to our team of friendly experts.
We look forward to speaking with you!
Astute Technology Management
6890 Perimeter Dr, Unit C
Dublin, OH 43016
"As our company has continued to grow we found that it was not cost effective to continue to try and do all of our own Network Administration and End User support for our employees. The team at Astute is always very friendly and give some of the best customer service around. I would highly recommend Astute for anyone looking to outsource their Network Administration and or End User support."
"We partnered with Astute Technology Management a few years ago and the experience has been great. I recommend them for managed services for various reasons. They are tech savvy and customer service oriented, reliable and trustworthy, they care about the work they do, listen to what your business needs are, and provide very helpful insight and/or recommendations based on their knowledge and expertise."
"Astute Technology has been a great addition to our technology solution. They have a leadership philosophy that mirrors our organizational culture, and a unique attention to detail. We are extremely happy to have Astute providing our technology oversight!"
"We have been with Astute Technology Management for over 10 years and couldn't get by without them. Their attention to detail and timely support are invaluable, and they are always willing to provide guidance whenever we call."
"With the pace of change what it is today, it would be easy to worry about managing our IT assets. I've found it much more productive to trust Astute Technology Management. They deliver. They care."
"Professional team, responsive, and very knowledgeable. Our company has more than 75 employees and Astute TM has been able to quickly and efficiently identify troublesome areas within our network infrastructure, support our users, and provide excellent guidance on how company can grow without our technology becoming a burden to the business."
"The most valuable thing astute technologies has given me, is peace of mind in knowing that I am compliant and secure. With the security measures Eric and his staff put in place, I am confident that my patients' data will not fall into the wrong hands."
"When I run into an issue in our network that I can't resolve on my own, Astute Technology Management is usually who I call. Their knowledgeable people identify and correct the problem promptly. In the event that it is not immediately resolvable, they pursue and find the solution. Great people to work with!"
"Astute has always showed us great service and gone above and beyond to help in any way they can. Their staff is personable and makes you feel like you're not just another customer, but someone that they genuinely want to help."
"Our company was having consistent Internet connectivity issues which of course leads to productivity issues and expense. Astute Technology Management assessed our situation and needs then proposed a range of solutions for us to choose from that went beyond just Internet connectivity. Through that process we experienced A high level of knowledge, speed, customer service, professionalism and follow up which I truly appreciate. Our “uptime“ has never been better."