Businesses in Cincinnati, Ohio want a IT services partner that will guide them through all their technology challenges, no matter how complex, confusing, or urgent.
Since 1998, Astute Technology Management has been that partner. We work with small and midsized businesses in Cincinnati and its suburbs, helping them conquer their technology issues and realize maximum IT confidence.
Over the last two decades, we’ve earned reputation around all of Ohio for fast managed service response times, deep network management expertise, and always going the extra mile to ensure client success.
Responsive IT Help Desk Support
The help desk team at Astute Technology Management will solve almost all your technology problems remotely, without having to interrupt your team. Providing help desk support is the core of who we are as an organization. We’ve earned our >98% customer satisfaction score by combining a well-trained help desk support team, a documented process to troubleshoot IT problems, and a deep dedication to maximizing your productivity.
Unlimited On-site IT support
Our engineers will come onsite to your office in the Cincinnati area and do in-depth IT support work as needed. You can stop worrying about a crashed hard drive, ransomware attack, or network failures, because our network engineers are always there to keep your systems safe.
Flat-Rate IT Support Solutions
One of the great benefits of the managed IT services model is that it provides businesses with a single, monthly bill for unlimited business IT support. Flat-rate solutions eliminate surcharges, hidden fees, and expensive IT support bills, providing your business with a predictable budgeting and long-term confidence.
The core of any managed IT services solution is network reliability. But when you work with us, you also get the attention of (vCIO) team, a group of senior network engineers who will work closely with your leadership to help you clarify and execute on technology objectives.
Close, long-term partnership with a homegrown Cincinnati IT support firm keeps your business and technology in perfect alignment as your company and business goals evolve.
Project scoping and planning
Do you see a network overhaul, server migration, or major IT initiative on the horizon? The vCIO team will help you identify your requirements, find the best hardware for your goals, and ensure that new project gets finished at the best possible price.
>> Learn more at IT Consulting and Projects
Cloud computing strategy
Cloud computing took the world by storm, changing the way businesses buy technology, the way that teams collaborate, and how technology gets managed. No matter where you are in your cloud journey, our vCIO team will ensure that your cloud and on-premise infrastructure are in perfect harmony.
>> Learn more at Cloud Computing
Many small and medium-sized businesses lack the in-house cyber security expertise to optimize their network security but feel hesitant to outsource their technology services or regulatory compliance to an outside firm. With comprehensive network security and compliance solutions, including HIPAA, PCI-DSS, and FINRA/SEC compliance, we make achieving strong security easy.
>> Learn more about Cybersecurity in Cincinnati
Businesses work with us to avoid having to technical details, so we don’t want to bore you with the details. But there are tons of other benefits to working with Cincinnati’s trusted managed IT services team. Here are some of the others:
System updating and security patching so that security loopholes are closed as soon as soon as a fix becomes available
Vendor management support that gives you a single point of contact for all your IT management tasks
Antivirus licensing and management support so that you have enterprise-grade antivirus software that’s always updated and configured for your business
Data backups that protect your computer network, sensitive data, and ensure your company’s success even if catastrophe strikes
Comprehensive infrastructure management, including server support, operating system support, network maintenance, and much more
In addition to being a high-touch, fully managed IT service provider, we’re also a cyber security and disaster recovery veterans, who provide the highest levels of defense and resiliency to small and midsized businesses.
Comprehensive managed IT support solutions that provide technology support for your computer users, along with network monitoring and means you enjoy all the benefits of having the best technology,
Referred to as “The Queen City”, Cincinnati has long been a thriving center of economic activity, entrepreneurship, and innovation.
From multinational enterprises like Proctor & Gamble, to national chains like supermarket company Kroger, our city has a thriving community of small, midsized, and large companies.
Helping to drive that growth are some exciting public-private partnerships. Some of the notable small and midsized business initiatives in the city include CincyTech, a technology incubator for healthcare-related companies, and the Cincinnati Innovation District (CID), a project by the University of Cincinnati.
Here are some of the publications that highlight Cincinnati’s expanding community of small and midsized businesses.
Did you know? Cincinnati has one of the largest and most diverse economies in the Midwest, including a workforce that’s projected to increase by more than 6% in just the next few years.
For over 20 years, we’ve specialized in providing fully-managed and co-managed support to small to medium-sized companies. We understand the unique needs and challenges of our clients and have built a documented process for meeting their business requirements while staying sensitive to their limited budget.
Our comprehensive solutions are cost-effective, eliminate reactive maintenance, and meet all the technology needs of you growing business. These allow you to enjoy the benefits of cutting-edge IT for a fixed monthly fee.
Security services that keep you safe and compliant but don’t exceed your budget
Backup and disaster recovery services that assure you avoid downtime and outages
Monthly managed service meetings with your in-house IT staff or leadership
Technicians who treat you the way you deserve to be treated
Support for your existing systems and strategic planning so you have the right infrastructure for the future
Is your business looking for more stable, more reliable network infrastructure? Perhaps you’ve been disappointed with an IT services partner in the past and want someone that can help your organization achieve a proactive, long-term vision of technology success?
We provide award-winning managed IT services in Cincinnati, including Washington Court House, Wilmington, Lebanon, Mason, Montgomery, and other suburbs. If you ever have a technology question, we encourage you to reach out to our team of friendly experts.
Astute Technology Management
3975 Erie Ave.
Cincinnati, OH 45208
"As our company has continued to grow we found that it was not cost effective to continue to try and do all of our own Network Administration and End User support for our employees. The team at Astute is always very friendly and give some of the best customer service around. I would highly recommend Astute for anyone looking to outsource their Network Administration and or End User support."
"We partnered with Astute Technology Management a few years ago and the experience has been great. I recommend them for managed services for various reasons. They are tech savvy and customer service oriented, reliable and trustworthy, they care about the work they do, listen to what your business needs are, and provide very helpful insight and/or recommendations based on their knowledge and expertise."
"Astute Technology has been a great addition to our technology solution. They have a leadership philosophy that mirrors our organizational culture, and a unique attention to detail. We are extremely happy to have Astute providing our technology oversight!"
"We have been with Astute Technology Management for over 10 years and couldn't get by without them. Their attention to detail and timely support are invaluable, and they are always willing to provide guidance whenever we call."
"With the pace of change what it is today, it would be easy to worry about managing our IT assets. I've found it much more productive to trust Astute Technology Management. They deliver. They care."
"Professional team, responsive, and very knowledgeable. Our company has more than 75 employees and Astute TM has been able to quickly and efficiently identify troublesome areas within our network infrastructure, support our users, and provide excellent guidance on how company can grow without our technology becoming a burden to the business."
"The most valuable thing astute technologies has given me, is peace of mind in knowing that I am compliant and secure. With the security measures Eric and his staff put in place, I am confident that my patients' data will not fall into the wrong hands."
"When I run into an issue in our network that I can't resolve on my own, Astute Technology Management is usually who I call. Their knowledgeable people identify and correct the problem promptly. In the event that it is not immediately resolvable, they pursue and find the solution. Great people to work with!"
"Astute has always showed us great service and gone above and beyond to help in any way they can. Their staff is personable and makes you feel like you're not just another customer, but someone that they genuinely want to help."
"Our company was having consistent Internet connectivity issues which of course leads to productivity issues and expense. Astute Technology Management assessed our situation and needs then proposed a range of solutions for us to choose from that went beyond just Internet connectivity. Through that process we experienced A high level of knowledge, speed, customer service, professionalism and follow up which I truly appreciate. Our “uptime“ has never been better."