VoIP | Voice over IP | Phone Systems | Astute Technology Management

We Understand VoIP

Implementation of a Voice Over IP (VoIP) telephony system can be tricky. The difficulty factor greatly increases if voice and data are to be integrated and/or if bandwidth limitations exist (such as a WAN connection). Astute Technology Management has over 10 years experience implementing VoIP telephony systems. In fact, for many years we have worked with a number of hosted PBX providers to troubleshoot complex call quality issues. Let’s us put this experience to use to ensure your VoIP implementation goes smoothly.

Assessment

The first step to a successful VoIP implementation is an assessment of the requirements and current environment. A proper assessment can identify bottlenecks and pitfalls and determine the pathway to meet requirements. We have specialized software which can simulate VoIP calls across the WAN and give us a baseline idea of what to expect. Using this data we can make the necessary adjustments to ensure a successful implementation.

Quality of Service

For a mid-sized deployment (between 25 and 75 extensions), Quality of Service (QoS) can typically make the difference between a successful implementation and disaster. End-to-end QoS requires a vendor with experience working with different brands of phones, switches, wireless access points and firewalls. Astute Technology Management has a diverse background. We have worked with almost all major brands of phones (Polycom, Cisco, Panasonic, Yealink, Mitel/Aastra, etc.), switches (Cisco, Dell, HP, Adtran, Juniper, etc.) and firewalls (Cisco, Dell SonicWALL, Sophos, Fortinet, etc.). Even if we have worked your exact equipment, our foundational understanding of how VoIP works allows us to quickly bring ourselves up to speed with regards to any brand of equipment.

Astute Technology Management services small to medium sized companies in the central Ohio area. Cities include Dublin, Powell, Worthington, Westerville, New Albany, Gahanna, Reynoldsburg, Canal Winchester, Lancaster, Grove City, Hilliard, Upper Arlington and Columbus.