Tech Support

Expert Tech Support

At Astute Technology Management our expert tech support team is here to help. 24 hours per day, 7 days per week. Locally founded and located in Dublin, Ohio we offer remote and on-site support to our managed IT services clients when they need us most.

We realize that many tech support companies in Columbus, Ohio have level one technicians at the ready to help with email issues, forgotten passwords, viruses or general computer issues. At Astute Technology Management, our entry level technicians are level two; with minimum CompTIA A+ and Network+ certifications. While this costs us more upfront, years of experienced help desk support have taught us that investing in properly trained and educated staff results in happier clients with more efficiently managed networks. Simply put, our clients have fewer issues with their networks because our team builds highly functioning networks that requires less troubleshooting.

Our clients also appreciate the ease of reachability we offer. Email, ticket submission or a phone call – whatever works best for you works for us.

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Astute Technology Management services small to medium sized companies in the central Ohio area. Cities include Dublin, Powell, Worthington, Westerville, New Albany, Gahanna, Reynoldsburg, Canal Winchester, Lancaster, Grove City, Hilliard, Upper Arlington and Columbus.

 
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    "Astute has come onboard and done a fantastic job of integrating themselves into our environment relatively seamlessly."

    Joshua S.

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    "Astute has been a valuable partner in managing our day to day IT infrastructure."

    Steve D.

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    "We have been with Astute Technology Management for over 10 years and couldn't get by without them."

    David H.

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    "We partnered with Astute Technology Management a few years ago and the experience has been great. I recommend them for managed services for various reasons."

    A. Goff

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    "Astute Technology has been a great addition to our technology solution. We are extremely happy to have Astute providing our technology oversight!"

    Aaron D.

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    "We have been with Astute Technology Management for over 10 years and couldn't get by without them. Their attention to detail and timely support are invaluable, and they are always willing to provide guidance whenever we call."

    David H.

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    "With the pace of change what it is today, it would be easy to worry about managing our IT assets. I've found it much more productive to trust Astute Technology Management. They deliver."

    Doug P.

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    "Professional team, responsive, and very knowledgeable."

    Stephen H.

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    "Astute Technology designed, built and installed my entire network when I first went digital. They made the entire process simple for me which is perfect because I have little IT knowledge and even less time."

    Sarah T.