Expert Tech Support
At Astute Technology Management our expert tech support team is here to help. 24 hours per day, 7 days per week. Locally founded and located in Dublin, Ohio we offer remote and on-site support to our managed IT services clients when they need us most.
We realize that many tech support companies in Columbus, Ohio have level one technicians at the ready to help with email issues, forgotten passwords, viruses or general computer issues. At Astute Technology Management, our entry level technicians are level two; with minimum CompTIA A+ and Network+ certifications. While this costs us more upfront, years of experienced help desk support have taught us that investing in properly trained and educated staff results in happier clients with more efficiently managed networks. Simply put, our clients have fewer issues with their networks because our team builds highly functioning networks that requires less troubleshooting.
Our clients also appreciate the ease of reachability we offer. Email, ticket submission or a phone call – whatever works best for you works for us.
Astute Technology Management services small to medium sized companies in the central Ohio area. Cities include Dublin, Powell, Worthington, Westerville, New Albany, Gahanna, Reynoldsburg, Canal Winchester, Lancaster, Grove City, Hilliard, Upper Arlington and Columbus.