IT Outsourcing

IT Outsourcing

There are many reasons businesses choose to outsource their IT needs.

1. Reduced Cost

Staffing internal IT can be very costly and from multiple perspectives. A qualified technician salary can start at $40k-$50k annually and that doesn’t include the cost of benefits or managing the employee. It can also be very costly to the business when the technician takes time off work for vacation, illness or other reasons. The expertise and management of the network is limited by the employees own skills set and can be markedly influenced by the employees personal buying behaviors when charged with equipment procurement. Savings upfront typically result in decreased equipment performance and increased troubleshooting time. Companies basically pay more to maintain the cheap equipment that the entry level technician bought. Many small to medium sized businesses attempt to save money by hiring a family member or friend of a staff member. This can be extremely costly, and stressful, when problems arise and the resources and personal relationship prohibit candid and thoughtful business decisions.

2. Expertise and Experience

Outsourcing IT needs to a managed services entity ensures the business has access to the entire IT team skills set. At Astute Technology Management, our technicians are at minimum CompTIA A+ and Network+ certified. This means they have undergone rigorous training and testing to ensure they meet the skills and requirements to troubleshoot PC’s and networks. We also have a team of degreed, network and applications engineers on staff to handle even the most complex problem. Different businesses have different needs and our focus is on ensuring all our clients receive the resolution to issues and needs in a timely, efficient and accurate manner.

3. Peace of Mind

Data backup, storage and recovery are essential to the peace of mind of all our clients. The question is not if but when a network will experience an outage. The ever changing and complex tech security environment requires a team of educated experts to manage it. Our disaster recovery plan includes simulated catastrophe and restoration biannually. All simulations are followed with a summary and meeting so the client can view the results and rest easy knowing a plan is in place should a tangible event occur.

4. Increased Productivity

When computers and networks go down, people can’t work. Downtime is extremely costly to all businesses. When clients partner with Astute Technology Management they can expect their problems to be addressed swiftly and by a team of experts vetted at allocating the appropriate resource to the appropriate issue.

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Astute Technology Management services small to medium sized companies in the central Ohio area. Cities include Dublin, Powell, Worthington, Westerville, New Albany, Gahanna, Reynoldsburg, Canal Winchester, Lancaster, Grove City, Hilliard, Upper Arlington and Columbus.

 
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    "As our company has continued to grow we found that it was not cost effective to continue to try and do all of our own Network Administration and End User support for our employees. The team at Astute is always very friendly and give some of the best customer service around. I would highly recommend Astute for anyone looking to outsource their Network Administration and or End User support."

    Joshua S.

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    "We partnered with Astute Technology Management a few years ago and the experience has been great. I recommend them for managed services for various reasons. They are tech savvy and customer service oriented, reliable and trustworthy, they care about the work they do, listen to what your business needs are, and provide very helpful insight and/or recommendations based on their knowledge and expertise."

    A. Goff

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    "Astute Technology has been a great addition to our technology solution. They have a leadership philosophy that mirrors our organizational culture, and a unique attention to detail. We are extremely happy to have Astute providing our technology oversight!"

    Aaron D.

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    "We have been with Astute Technology Management for over 10 years and couldn't get by without them. Their attention to detail and timely support are invaluable, and they are always willing to provide guidance whenever we call."

    David H.

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    "With the pace of change what it is today, it would be easy to worry about managing our IT assets. I've found it much more productive to trust Astute Technology Management. They deliver. They care."

    Doug P.

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    "Professional team, responsive, and very knowledgeable. Our company has more than 75 employees and Astute TM has been able to quickly and efficiently identify troublesome areas within our network infrastructure, support our users, and provide excellent guidance on how company can grow without our technology becoming a burden to the business."

    Stephen H.

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    "The most valuable thing astute technologies has given me, is peace of mind in knowing that I am compliant and secure. With the security measures Eric and his staff put in place, I am confident that my patients' data will not fall into the wrong hands."

    Sarah T.

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    "When I run into an issue in our network that I can't resolve on my own, Astute Technology Management is usually who I call. Their knowledgeable people identify and correct the problem promptly. In the event that it is not immediately resolvable, they pursue and find the solution. Great people to work with!"

    Mark S.

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    "Astute has always showed us great service and gone above and beyond to help in any way they can. Their staff is personable and makes you feel like you're not just another customer, but someone that they genuinely want to help."

    Olivia B.

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    "Our company was having consistent Internet connectivity issues which of course leads to productivity issues and expense. Astute Technology Management assessed our situation and needs then proposed a range of solutions for us to choose from that went beyond just Internet connectivity. Through that process we experienced A high level of knowledge, speed, customer service, professionalism and follow up which I truly appreciate. Our “uptime“ has never been better."

    Sean W.