IT Services

Comprehensive IT Services Portfolio

Concerned that the logic behind systems and technologies will be difficult to translate into your business processes and capabilities? Don’t be. Astute Technology Management has done all that for you. We provide value to our customers by taking our technical service and support expertise and translating it into the services we provide to our clients.

We offer a comprehensive IT services portfolio starting with 24/7 network monitoring. We use the same tools to monitor your network that large organizations use to monitor their networks, 24 hours a day 7 days a week. When an issue is detected, a ticket is automatically opened with our Help Desk and our technicians begin the remediation process.

It wouldn’t make sense to monitor a network 24/7 and not have someone to help if an issue arose. That’s why Astute Technology Management offers 24/7 help desk support. You read that correctly – 24 hours per day, 7 days per week. We understand that small and medium sized business owners often work outside normal office hours. We do to – and we’re here to help. Our office is open 8 AM to 6 PM Monday through Friday with technicians on call and available to assist at any time.

We don’t just support a workstation’s Operating System; we are also tenured in supporting most common applications small to medium businesses use (like Microsoft Office, QuickBooks, Google Chrome, Adobe Acrobat, etc.). Occasionally we will come across a specialized application which we haven’t seen (it’s rare); however, we will work with the application vendor on your behalf to support the application.

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Astute Technology Management services small to medium sized companies in the central Ohio area. Cities include Dublin, Powell, Worthington, Westerville, New Albany, Gahanna, Reynoldsburg, Canal Winchester, Lancaster, Grove City, Hilliard, Upper Arlington and Columbus.

 
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    "Astute has come onboard and done a fantastic job of integrating themselves into our environment relatively seamlessly."

    Joshua S.

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    "Astute has been a valuable partner in managing our day to day IT infrastructure."

    Steve D.

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    "We have been with Astute Technology Management for over 10 years and couldn't get by without them."

    David H.

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    "We partnered with Astute Technology Management a few years ago and the experience has been great. I recommend them for managed services for various reasons."

    A. Goff

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    "Astute Technology has been a great addition to our technology solution. We are extremely happy to have Astute providing our technology oversight!"

    Aaron D.

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    "We have been with Astute Technology Management for over 10 years and couldn't get by without them. Their attention to detail and timely support are invaluable, and they are always willing to provide guidance whenever we call."

    David H.

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    "With the pace of change what it is today, it would be easy to worry about managing our IT assets. I've found it much more productive to trust Astute Technology Management. They deliver."

    Doug P.

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    "Professional team, responsive, and very knowledgeable."

    Stephen H.

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    "Astute Technology designed, built and installed my entire network when I first went digital. They made the entire process simple for me which is perfect because I have little IT knowledge and even less time."

    Sarah T.